Great service, knowledgeable and someone you can feel comfortable working with. Highly recommend Bill. One of those people that understands and appreciates customer service and goes out of his way to provide it! Thanks, Bill!
Called on a Sunday afternoon mid-June, 2017. Bill offered to come that day if needed. I chose the following evening since it wasn't an emergency. Heat Pump wasn't cooling very well. Older (@10-15 yrs) High Efficiency Carrier packaged system. 3 bedroom Ranch of 1080 sq. ft. Bill thoroughly checked out and was happy to explain everything he was doing. Has an engineering background, so can go into detail testing and then answering any questions. Turned out system really just needed a major clean up as inner grating was mostly blocked. A few acid-baths solved problem. Great Service, very thorough in problem solving, and expertise that seems a bit more in-depth than typical. Also like the fact that Bill's a U.S. Military Veteran. Recommended.
Out AC unit when down in the middle of the day and after calling one HVAC company who didn't seem interested in my business I seen Mr. Granger and he was rated at 5 stars and after his prompt and detailed service I know I made the right choice. He is very knowledgeable and skilled in his trade. He earned a customer today. He was called at 2 pm and was on site and troubleshooting by 3:05 pm that same day. I highly recommend him.
Very nice! Arrived within a couple of hours. Great at explaining things about my heat pump. Will definitely call him again in the future.
Thank you for incredible service and very reasonable prices.!!! We really enjoyed the conversation and getting to know you !! :)
Called on a sunday. Bill came over as promised. He explained every step as he diagnosed the problem. Found it, fixed it and now I have AC. All in a few hours. Very resonable. Had complete tool truck with parts on site. One of the friendliness fellows I've met. Very professional and easy to get along with. He brings knowledge, professionalism and southern hospitality to the table. I won't be calling anyone else as long as I live in bristol. Highly recommend Bill for any problems you have. Thank you very much Bill.
Awesome amazing rates and know exactly what the problem was. Came out when no one else would..and I'm happy it worked out this way...will do business again and refer everyone I know to him...if I could give 10 stars I would...thank you Bill..
Very knowledgeable and fast response time. Was a very nice technician and taught me a little about HVAC as he was working. He will be the only ac repairman in my home.
Knowledgeable, kind, patient, reacted fast to the call. Would recommend to anyone!!!! Will use again for sure!
Very friendly courteous and professional. Even continues to shine afterward and has always made himself available to help with any problems that have come up.
He was excellent! Took care of the AC for my Mom in another state! He communicated well and keeps his word. He really helped her out and is great with elderly people, very compassionate! It worked out realty great! His prices are reasonable as well.
Exceptional service...very professional and extremely competent. Charge was much more than fair, actually too low for the amount of time spent. I would highly recommend Mr. Granger. Based on my past experiences, I would say that he is likely the best in the business.
Bill responded quickly and did a very thorough job on what proved to be a tricky A/C unit. He was very patient and did an excellent job. He answered any and all questions that I had and I would recommend him.
Mr. Granger was true to his word. He checked over the A/C unit where my mother lives and she really liked him. He was friendly and very honest and did a great job. I would definitely recommend him to anyone. We plan to call on him in the future. He responded quickly to our calls. He's a keeper.
Bill Granger was amazing. As a fellow veteran he was very conscientious in his work ethic, our time, and even the cost for a full replacement. The work is warranted for a year and the AirTemp unit has a full ten years. Even more amazing is if the unit breaks in the first year, the entire thing is replaced free of charge!!! We have never felt such strong air flow (even when the old one was new) as we experienced last night. Even more amazing was how quickly our home was heated; previously our old unit would run for thirty to forty minutes (longer when the outside temperature drops into the 30 degree or lower range) while this AirTemp ran for between 5 to 10 minutes, maybe and our home was warm. Also the noise level was so low we almost missed the heat turning on (we would have missed it if it weren't for the fact we were actively listening for it to turn on). All in all, Bill Granger provides AWESOME work at a very, very reasonable price. Top notch contractor who we will be recommending to anyone and everyone even remotely thinking about a new heat pump!!! Respectfully, Robert D. Rose Jr., BSW, MEd.
We ended up not getting the Heat Pump since my husband has stage 4 cancer and has in-home Hospice Care. We decided to have our existing furnace repaired instead. Bill has been very considerate, respectful, honest and helpful to us. He is very reasonable in his prices. I recommend him to everyone that I hear needs work done.